By Kali Hays Any firm, be it a glossy multinational or a hyper-focused boutique, is likely to face a reputational slump at some point, but there’s no reason to let that slump become permanent. Whether a lackluster reputation stems from…
While sitting in my office one Friday afternoon, I received a call from an acquaintance, Roger, the head of a prominent banking institution based in Southern California. He had finished up a meeting with another contact in the building and…
Some lawyers bristle at the idea that they have to market themselves in order to attract and retain new clients, holding the belief that legal smarts and quality work alone will be enough to grow their practice. And while those…
Online communities boast more than 400 million users worldwide, composing more than 160 million groups, spending upwards of 500 billion minutes per month discussing celebrity gossip and, oh yeah—you. Whether you realize it or not, you are a part of the social…
In the spring of 1994, a spirit of democracy came over South Africa as its people elected a new President, a man whom they had imprisoned for decades. Nelson Mandela’s inauguration began with a tribal poet, known among South Africans…
Ever since I can remember, I’ve been a car enthusiast. Imagine my excitement at the age of three when my mom, Kathy, announced we were going to the car dealership to pick up my grandmother’s brand new 1979 Chrysler Cordoba.…
At some point during our professional upbringing, we were conditioned to strip our business relationships and interactions of anything and everything personal. This all-too-common practice suggests that professionals have one persona that is “all business” and a second that is…
Having worked within corporations, PR agencies, and professional services firms for more than 13 years, I’ve had of associating with a varied cast of professionals, a majority of whom can be grouped into two categories. I label the first type…
I had just started as the firm’s director of business development. Understanding that my success would largely depend upon my ability to win over the trust and respect of my attorneys, I immediately went to work initiating relationships, starting with…